- Ability to perform job functions with attention to detail, speed, and accuracy.
- Knowledge of hotel emergency procedures.
- Knowledgeable in the proper operation of all housekeeping and laundry equipment to include vacuum, iron, washer, dryer, etc.
- Knowledge of OSHA regulations, SDS, biohazard protection, bloodborne pathogens and infectious disease hazards. Proper use of hazardous cleaning chemicals and personal protective equipment.
- Must be able to stand/walk for up to eight (8) consecutive hours.
- Answer and respond to all calls promptly. Use of a hand radio.
- Ability to safely move furniture.
- Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
- Ability to maintain strict confidentiality including, but not limited to, player activity, claim activity, financial data, marketing plans, and policies.
- Ability to analyze and interpret departmental needs and results.
- Ability to solve complex problems and maintain mental concentration for significant periods of time.
- Ability to perform assigned duties under frequent time pressures and in an interruptive environment.
- Ability to perform a broad variety of tasks and deadlines with an irregular work schedule.
- Ability to communicate effectively with guests and all levels of employees in both oral and written form.
- Ability to work in casino and office environment with excessive noise levels, bright lights, and smoke environment.
- Knowledge of all facilities and promotional events available to guests on property.
