- Ability to effectively use a hand held radio, flashlight, computer, phone, camera, motorized carts, medical supplies, wheelchair and computer database. Ability to write and type reports. Ability to read and understand company forms and reports.
- Knowledge of internal controls, local and state laws, gaming regulations, required OSHA regulations and Personal Protective Equipment (PPE).
- Must be able to effectively communicate with guests and co-workers regarding safety and emergency procedures.
- Ability to investigate and write reports.
- Ability to accurately count inventory items.
- Knowledge of CPR, basic first aid, use of AED equipment, and universal standards for exposure to blood.
- Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
- Ability to maintain strict confidentiality including, but not limited to, player activity, claim activity, financial data, marketing plans, and policies.
- Ability to perform assigned duties under frequent time pressures and in an interruptive environment.
- Ability to perform a broad variety of tasks and deadlines with an irregular work schedule.
- Ability to communicate effectively with guests and all levels of employees in both oral and written form.
- Ability to work in casino and office environment with excessive noise levels, bright lights, and smoke environment.
- Knowledge of all facilities and promotional events available to guests on property.
