IT Manager

Job Description

Duties & Responsibilities:

The IT Manager is responsible for overseeing the credit union’s technology infrastructure, cybersecurity, IT operations, and digital services. This role ensures systems are secure, efficient, and aligned with organizational goals and regulatory requirements. The IT Manager collaborates with vendors, core system providers, and internal departments to deliver reliable and innovative technology solutions.

• Oversee all IT infrastructure, including core systems, servers, and network security

• Lead IT strategy, projects, upgrades, and vendor relationships

• Ensure compliance with NCUA, FFIEC, and cybersecurity standards

• Provide hands-on support for user accounts, system access, and equipment setup

• Manage disaster recovery and business continuity planning

• Maintain reliable digital banking platforms for members

Job Requirements:

• Bachelor’s in IT, Computer Science, or related field

• 5+ years of IT experience, including 2+ in a leadership role

• 2-4 years of experience with credit union or banking systems (e.g., Symitar, Fiserv)

• Strong cybersecurity, compliance, and network infrastructure knowledge

• Proficiency in Microsoft 365, firewalls, and virtual environments

Preferred (but not required):

• Certifications like CISSP or CISM

• Experience with cloud-based systems and digital banking platforms

• Familiarity with Iowa-specific data/privacy regulations

What we offer:

•Competitive salary (commensurate with experience) and comprehensive benefits package.
•401(k) with employer match, health/dental/vision, life insurance, PTO, and tuition reimbursement?.
•A dynamic workplace culture focused on teamwork, professional growth, and community engagement.