Facilities Director
The Facilities Director provides the overall direction and supervision of the Facilities Department. This position recommends and oversees projects necessary to maintain and improve buildings, mechanical/electrical systems, parking, equipment, vehicles and any other facility related area. The Facilities Director is responsible for all areas involving maintenance, environmental services, receiving and grounds in a manner that will protect the company’s investment and support the operational objectives.
- Maintains mechanical, electrical and controls systems. Coordinates and orders contracted services as needed to accomplish repairs not practical to be done by facility staff.
- Using manufacturers’ recommendations and job knowledge, establishes and carries out a preventive maintenance program for the physical plant and equipment for which the department has responsibility for.
- Serves as project director, assuring federal and state compliance, timely completion of tasks and satisfactory sub-contractor performance of any construction or remodeling projects.
- Stays alert to all facility safety hazards and ensures that they are corrected in a timely manner.
- Acts as a liaison with city, county and state, as it relates to fire and fire detection/prevention systems.
- Maintains a system of facilities supplies, assets inventory and accounting.
- Purchase supplies and equipment within the purchasing guidelines.
- Prepares plans, material lists and estimates for new or renovation projects
- Maintains and enforces all applicable OSHA programs within the facility department.
- On-call twenty-four hours for problems related to buildings, equipment and fire.
- Responsible for identifying and overseeing all contractual services related to the facility (e.g. snow removal, fire services, elevators, maintenance contracts, janitorial services, trash removal, etc.).
- Develops and presents recommendations for the improvement of the facility and oversees implementation of approved projects.
- Develops and recommends capital improvement budget requests regarding the buildings and equipment within the facility.
- Ability to travel to other Elite Casino properties to understand their slot operations and assist with projects as necessary.
- Provide exceptional guest service for all external and internal customers.
- Responsible for the operation of the Facilities department, successful performance of employees, and a favorable guest experience.
- Responsible for effectively managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.
- Manage expenses based on budgeted guidelines and business volumes to include payroll and staffing levels.
- Perform all functions of personnel within span of control, as needed.
- Must maintain reasonable accessibility by phone for business purposes.
- Assure an environment which emphasizes cooperation, communication, and teamwork with all departments.
- Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
- Support current law and policy to provide a work environment free from illegal and discriminatory behavior.
- Promote and ensure the safety and security of all guests and employees.
- Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills.
- Serve as periodic Manager on Duty (MOD), responsible for the direct supervision of all Casino operations and conduct of Casino employees while on duty.
- Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.
- Associates Degree in Facilities Management or other post-secondary education in a related field preferred or 10 years equivalent experience related to facilities management.
- Five years experience related to the management of facilities or comparable experience with the operation of heating, cooling and ventilation systems, electrical, plumbing and other aspects of facility maintenance.
- Must be willing/able to work a varied work schedule in order to lead a 24/7 operation, including nights, weekends, and holidays.
- Must be able to stand/walk for up to eight (8) consecutive hours
- Ability to effectively utilize conflict-resolution techniques.
- Ability to analyze and interpret departmental needs and results.
- Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
- Ability to maintain strict confidentiality including, but not limited to, employee data, player activity, claim activity, financial data, marketing plans, and policies.
- Ability to perform assigned duties under frequent time pressures and in an interruptive environment.
- Ability to use telephone, copy/fax machine, hand-held radio, and any department-specific equipment, tools, and computer software.
- Excellent computer skills in a Microsoft Windows environment. Must include Excel and skills in database management and record keeping.
- Ability to solve complex problems and maintain mental concentration for significant periods of time.
- Ability to perform a broad variety of tasks and deadlines with an irregular work schedule.
- Above average oral and written communication skills allowing effective communication with guests and all levels of employees.
- Ability to work in casino and office environment with excessive noise levels, bright lights, and smoke environment.
- Knowledge of all facilities and promotional events available to guests on property.
- Must hold a valid gaming license in accordance with the Racing and Gaming Commission regulations.
- Must complete all company-required training within designated time frames.
- Must obtain direct deposit within one week of start date.
